Terms of Service and Shipping Policy
Terms of Service and Shipping
- Order Responsibility: Bousla is not responsible for any errors in the products ordered from companies or online stores.
- Communication with Sellers: Bousla does not communicate with the sources from which you made a purchase and is not responsible for any financial or other obligations related to them.
- Customs Fees: The recipient is fully responsible for all customs fees and procedures imposed by the destination country. Bousla does not bear any responsibility for these charges.
- Lost or Damaged Shipments: If a shipment is lost during international shipping and no insurance was purchased, the affected customer will be compensated with a maximum of $50 USD or its equivalent in local currency. If a shipment is damaged and no insurance was purchased, no compensation will be provided.
- Food and Confectionery Products: Bousla is not responsible for any damage to food or confectionery items due to international shipping.
- Shipment Reception: Bousla’s responsibility begins only after receiving the shipment at your designated box address. Any delays occurring during domestic shipping before reaching us are beyond our responsibility.
- Shipping Address: Customers are responsible for verifying the accuracy of their shipping and delivery addresses before making a purchase.
- Remote Area Deliveries: For deliveries to remote villages or areas far from main city centers, the customer must collect the package from the nearest city or province.
Storage Policy
Shipment Preparation Policy
When you request shipment preparation, our specialized team will open your packages, consolidate them into one box, and pack them securely while minimizing the total weight.
Repackaging Service Terms:
Shipment Insurance Terms
Insurance Requirements:
Insurance Exclusions:
Insurance does not cover: